WeConnect Care service packs are extended warranty services for appliances and gadgets from CitizenCenter Technologies Pvt. Ltd. (CCTPL). CCTPL is a Fintech company with a unique business model to provide value added assisted citizen services, which leverages the blend of state of art of technology platform with a pan India network of WeConnect Kendras.
WeConnect Care service packs are technology services with group insurance protection to provide committed services at most competitive rates with no hidden costs. WeConnect Care service packs are available for a wide range of appliances – TVs, Washing Machines, Refrigerators, Dish Washers, Air Conditioners, PCs, Air Coolers, Water Purifiers, Home Appliances & Kitchen Appliances as well as a wide range of gadgets - Mobile Phones , Tablets and Laptops.
As a team, we are highly experienced in providing committed customer services for over last 3 decades. We have one of the biggest service network pan India covering 19000 pin codes thru our authorised partners. We leverage our association with Bajaj Allianz General Insurance Company, as a group, which is no.1 in consumer durables and have the largest customer base.Customer Delight
We provide seamless end user experience to our customers. Customers need not have to worry about hidden costs, unreliability and uncertainty with respect to genuine spares and quality of technicians. Service request can be made with just a single Click thru WeCare App. Customers need not have to remember the device serial number or keep documents handy for placing a call, just a mobile number is good enough to track the service pack. We help you to protect your investment. As a customer you sit back, relax and have complete Peace of Mind, we shall take care of smooth operations of your appliances and gadgets.
We provide SLA based services with one of the best service TATs in the industry. We provide complete tracking of service request and also send notifications thru SMS to keep you always informed. We only use genuine spares and services are provided by authorised service partners. We do not hesitate to replace the device or provide the cost of device (as per derived value at that time) in case the device is not repairable.